18+ Only. Gambling is for adults aged 18 and above. If you feel gambling is negatively affecting your life, please use the tools on this page or contact [email protected] immediately.
Gaming Should Always Be Fun
At bajre, we believe that online gaming and sports betting are forms of entertainment — not a way to generate income, relieve financial pressure, or escape personal difficulties. For the vast majority of our players across Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, and Mymensingh, bajre is a place to enjoy cricket betting, slots, and live casino games in a relaxed, secure environment.
We recognise, however, that for a small number of people, gambling can shift from a pastime into something that causes real harm. bajre takes this seriously. We have invested in a comprehensive suite of responsible gaming tools, player monitoring systems, and human support pathways to ensure that every player retains control over their own experience.
This page explains the tools available to you, describes the warning signs that gambling may be becoming a problem, provides a short self-assessment checklist, and tells you how to reach bajre's responsible gaming team at any time. All support is available 24 hours a day, 7 days a week, in English, at no cost to you.
bajre's responsible gaming framework is built around four core principles: prevention (stopping problems before they start), early intervention (identifying at-risk players and reaching out), player empowerment (giving you the tools to manage your own play), and support (connecting players in difficulty with qualified help).
bajre monitors every account for signs of problem gambling — unusual deposit frequency, late-night sessions, rapid bet escalation — and proactively reaches out when a concern is flagged. Your wellbeing comes before revenue, always.
Set daily, weekly, or monthly deposit caps in BDT directly from your account dashboard. Once a limit is active, it takes effect immediately and cannot be increased for 72 hours — giving you time to reconsider.
Take a break from bajre for 24 hours, 7 days, or 30 days. During a time-out your account is suspended, no deposits are accepted, and no marketing communications are sent. Reactivation requires a deliberate manual action.
Request a minimum 6-month self-exclusion at any time. bajre will close your account, refund any balance, and add you to our internal exclusion register. Re-registration during the exclusion period is refused.
Set a session time reminder so bajre notifies you when you have been logged in for a chosen duration — 30 minutes, 1 hour, or 2 hours. A gentle on-screen prompt encourages you to take a break.
Alongside deposit limits, bajre allows you to set a maximum net loss per day, week, or month. Once the limit is reached, further wagers are declined until the period resets or you request a limit adjustment after a cooling-off interval.
bajre's responsible gaming team is available around the clock via email at [email protected]. If you believe your gambling is becoming a problem, reach out immediately. All conversations are treated with complete confidentiality.
18+ Only — No Exceptions
bajre strictly prohibits access to its platform by anyone under the age of 18. This rule applies to all players across Bangladesh without exception — including minors who may attempt to register using an adult's identity documents or payment credentials.
At the point of registration, every applicant is required to confirm that they are aged 18 or above. When a withdrawal request is made for the first time — or when bajre's systems flag an account for review — full identity verification is required, including a government-issued photo ID such as a National Identity Card (NID), passport, or driving licence, along with a selfie taken at the time of submission.
Accounts found to belong to players under 18 are closed immediately. Any balance held in the account at the time of closure is refunded to the payment method used for the most recent deposit. No winnings from the period of underage play are retained or paid out.
Protecting Young People in Your Household
If you share a device with a young person, bajre strongly recommends the following steps to prevent inadvertent access to the platform:
- Log out of your bajre account after every session — do not save login credentials in shared browsers.
- Use device-level parental controls or child-safe browser filters on any device accessible to minors.
- Never share your bajre username, password, or bKash/Nagad payment credentials with anyone, including family members.
- If you believe a minor has accessed your bajre account, contact [email protected] without delay. bajre will investigate immediately and take appropriate action.
Mandatory Age Verification
bajre reserves the right to request age and identity verification at any time, including before any withdrawal is processed. Failure to complete verification within the stated timeframe will result in account suspension until documentation is received and reviewed.
Suspect Underage Play?
If you suspect that a person under 18 is accessing bajre — whether through your account or independently — please report it immediately to [email protected]. Reports are investigated on the same business day.
Your Safe Play Toolkit
Every bajre account comes with a full set of responsible gaming tools built directly into the account dashboard. You do not need to contact support to activate most of these — they are available to you at any time, from any device.
Cap your deposits at a daily, weekly, or monthly amount in BDT. Reductions take effect immediately. Increases require a 72-hour cooling-off period before they apply.
Define the maximum net amount you are willing to lose in a given period. When your net loss reaches the threshold, wagers are paused for the remainder of the period.
Temporarily suspend your account for 24 hours, 7 days, or 30 days. During this period all access, deposits, and promotional messaging are blocked completely.
Request a 6-month, 1-year, or permanent self-exclusion. bajre will close your account, return your balance, and block re-registration for the full exclusion period.
How to Activate These Tools
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Log in to your bajre account Visit bajre.com and log in using your registered email or mobile number and password.
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Navigate to Account Settings Select "My Account" from the top menu, then choose the "Responsible Gaming" tab within your account dashboard.
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Choose your tool Select Deposit Limit, Loss Limit, Time-Out, or Self-Exclusion from the listed options. Each tool has a simple setup form.
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Confirm via OTP A one-time password is sent to your registered mobile number to confirm the activation. This prevents changes being made without your knowledge.
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Receive confirmation bajre sends a confirmation email to your registered address summarising the tool activated, the settings applied, and the date from which they take effect.
If you encounter any difficulty activating these tools, or if you prefer to have a support agent set them up on your behalf, contact [email protected] at any time and the responsible gaming team will assist you within one business hour.
Tip: Set Limits Before You Start
The most effective time to set deposit and loss limits is before your first session — not after a losing streak. bajre recommends every new player configure at least a monthly deposit limit during the registration process.
Warning Signs of Problem Gambling
Problem gambling rarely announces itself clearly. It tends to develop gradually, and many people do not recognise the signs in themselves until the habit has already caused financial or personal harm. The following indicators are recognised warning signs that gambling may be shifting from entertainment into a problem. If several of these apply to you, bajre encourages you to reach out to the support team or use the self-exclusion tool immediately.
If you recognise three or more of these signs in your own behaviour, please stop playing and contact [email protected] immediately. bajre's responsible gaming team can help you activate self-exclusion, set strict limits, or simply listen without judgement. You are not alone, and help is available right now.
Quick Self-Assessment Checklist
The questions below are adapted from widely used screening tools for problem gambling. Read each question honestly and note how many you would answer "Yes" to. This is not a clinical diagnostic — it is a private, informal check for your own awareness.
Your gambling behaviour currently shows no significant warning signs. Continue to use bajre's deposit and loss limit tools to keep it that way, and revisit this checklist periodically.
Some indicators of at-risk gambling are present. bajre recommends setting strict deposit and loss limits immediately, taking a time-out period, and reviewing your gambling habits honestly before continuing.
Multiple indicators of problem gambling are present. bajre strongly recommends activating self-exclusion immediately and seeking support from a qualified counsellor. Contact [email protected] — our team will help you take the first step.
How Self-Exclusion Works at bajre
Self-exclusion is the most comprehensive responsible gaming tool available at bajre. When you activate self-exclusion, bajre permanently closes your account for the duration of the exclusion period, removes you from all marketing lists, and flags your profile to prevent re-registration.
Available Exclusion Periods
- 6 months — the minimum self-exclusion period available at bajre.
- 12 months — a full year of protected time away from the platform.
- 5 years — a long-term exclusion for players who need sustained distance.
- Permanent — an indefinite exclusion with no automatic end date. Reversal requires a formal review process with a minimum 7-year waiting period.
What Happens During Self-Exclusion
- Your bajre account is suspended immediately and inaccessible for the full exclusion period.
- Any remaining balance in your account at the time of exclusion is returned to your registered bKash, Nagad, or bank account within 3–5 business days.
- All marketing emails, SMS notifications, and promotional communications are stopped.
- Any attempt to re-register a new bajre account during the exclusion period will be identified and blocked by bajre's registration screening system.
- bajre does not contact self-excluded players with promotional material during or after the exclusion period without explicit, fresh consent.
Requesting Self-Exclusion
You can request self-exclusion via two routes:
- Log in to your bajre account, navigate to "Responsible Gaming" in Account Settings, and select "Self-Exclusion". Choose your preferred duration and confirm with your OTP.
- Email [email protected] with the subject line "Self-Exclusion Request — [Your Username]". The responsible gaming team will process your request within one business hour and send written confirmation.
Important: Self-exclusion at bajre covers only the bajre platform. If you are concerned about gambling across multiple platforms, bajre encourages you to contact a qualified gambling support organisation that can assist with broader self-exclusion schemes.
If you feel you need to stop playing immediately, do not wait. Contact bajre's responsible gaming team right now. Self-exclusion can be activated in under five minutes.
Email: [email protected]
Subject: Self-Exclusion Request
Response: Within 1 business hour
Available: 24/7 (BST UTC+6)
Support Resources
If gambling is causing you or someone you care about distress, financial harm, or relationship difficulties, professional help is available. bajre's own support team is a first point of contact, and we can refer you to external counselling services where appropriate. Below are the support channels available to bajre players in Bangladesh.
bajre Responsible Gaming Team
Our in-house team is available around the clock. Email [email protected] with subject "Responsible Gaming Help". Response within 1 business hour. Conversations are completely confidential.
Talk to Someone You Trust
Sometimes the most important first step is an honest conversation with a family member, a friend, or a religious or community leader you respect. Sharing your concerns with someone who knows you can provide immediate emotional support and practical accountability.
Professional Counselling
Bangladesh has a growing network of mental health and behavioural counselling services available in Dhaka, Chittagong, and other major cities. bajre can provide referral guidance through our support email. Professional counselling for gambling-related issues is effective and widely available.
Crisis Support in Bangladesh
If you or someone you know is experiencing a mental health crisis related to gambling losses or debt, please contact the National Mental Health Helpline (Kaan Pete Roi) or visit your nearest government hospital's psychiatry department. bajre's support team can help connect you with the right resource — email [email protected] at any time.
Confidentiality Guarantee
Every conversation you have with bajre's responsible gaming team is strictly confidential. Your account details, personal situation, and any disclosures you make will never be shared with third parties except where required by applicable law. You can speak openly without fear of judgement or account penalty.
Tips for Healthy, Enjoyable Gaming
The following guidelines help bajre players across Bangladesh maintain a healthy relationship with gaming. They are practical habits that experienced, responsible players use every session — regardless of whether they have ever experienced a gambling problem.
Decide on a fixed BDT amount you are comfortable losing entirely before you log in. Treat this as the cost of entertainment — like a cinema ticket or a meal out. Never play with money allocated to rent, food, utilities, or family obligations.
Decide how long you will play before you start, and stick to it regardless of whether you are winning or losing. Use bajre's session reminder feature to receive an on-screen alert when your chosen time is up.
If you reach your session budget, stop — do not deposit more to recover what you have lost. Chasing losses is the single most common pathway into problem gambling. Accept losses as the normal cost of entertainment and walk away.
Step away from the screen every 45–60 minutes. Get up, stretch, have a glass of water, and return to daily life briefly. This simple habit prevents the kind of extended, absorbed play that can escalate into problematic behaviour.
bajre games are entertainment products. The house edge means that over time, the platform retains a margin on all wagers. Never rely on gambling winnings as a source of income, and never play with the expectation of making a profit.
Fatigue, stress, grief, and emotional distress impair judgement and increase the risk of impulsive decisions. If you have had a difficult day — especially during high-pressure periods like Ramadan exams or financial strain — consider taking a break rather than logging in.
Remember: Gambling outcomes are determined by certified random number generators. No betting system, pattern recognition, or "lucky streak" strategy changes the underlying odds of any game. Past results do not predict future outcomes. Play informed, play in control, and play within your means.